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Articles related to: customer loyalty

Charles M Cooper
Charles M Cooper

When Loyalty Programs Go Bad

Loyalty programs, buying clubs and the like are great customer relationship tools, but only if you use them right. Make a mistake with yours and you could hurt your reputation as well as your bottom line.


Tags: small business, customer loyalty, loyalty programs, best buy

Filed Under: Small Business Blog

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Posted: 9/4/2008 | Comments Comments (0) | Print Print Article

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